Privacy Policy for SmartvPro

Illustration of a smart TV streaming interface with icons and a padlock symbolizing data protection and user privacy for SmartvPro IPTV services.

Last updated: February 11, 2026

Welcome to SmartvPro (accessible at smartvpro.com). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our IPTV subscription services. We respect your privacy and are committed to protecting your personal data. By using the site, you consent to this Privacy Policy.

1. Information We Collect

Personal information you provide

We collect information that you voluntarily give us through forms, subscriptions or contact requests. This may include:

  • Contact details: your name, email address, phone number and mailing address.
  • Account and subscription information: information about the plan you purchase and your preferences.
  • Payment details: billing information you submit during checkout (we process payments through secure third‑party processors).
  • Support communications: messages you send us via our contact form or email, including any attachments you provide.

Listing the types of data collected in a privacy policy helps users decide whether they want to stay on your site.

Information collected automatically

When you browse the site, certain data is collected automatically:

  • Usage and log data: your IP address, browser type, device type, operating system, the pages you visit and the time spent on each page.
  • Cookies and similar technologies: we use cookies, pixel tags and browser storage to remember your preferences, analyze how you use our site and improve your experience. Cookies may collect information about your browsing history, device identification and session details.
  • Analytics and advertising data: we use third‑party analytics tools (e.g., Google Analytics) to understand how visitors interact with our website. These tools may set cookies or collect information about your use of the site.

You can adjust your browser settings to refuse cookies; however, some parts of the site may not function properly.

2. How We Use Your Information

We use your personal data to:

  • Process your subscriptions and provide the IPTV services you requested.
  • Respond to your inquiries and support requests.
  • Send you important service‑related communications (such as account notices or technical updates).
  • Improve and optimize our website and services by analyzing usage trends and user feedback.
  • Send promotional emails or marketing materials about new packages or features if you have opted in. You can opt out at any time.
  • Comply with legal requirements and enforce our Terms of Use.

3. Legal Bases for Processing (EU/UK Users)

If you are located in the European Union or the United Kingdom, we process your personal information under the following legal grounds:

  • Contract: to provide our services and fulfill our contractual obligations.
  • Legitimate interests: to improve our services and communicate with you in ways that do not override your privacy rights.
  • Consent: for marketing communications and non‑essential cookies.
  • Compliance with legal obligations: to meet obligations under applicable laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to provide our services, measure site performance and deliver marketing. Cookies help us:

  • Remember your preferences and login information.
  • Understand how visitors navigate and interact with our site.
  • Deliver targeted advertisements through advertising networks and social media platforms.

Our site integrates third‑party tools such as Google Analytics and may include advertising tags or social media widgets. These third parties may collect information about your browsing activities across websites. You can learn more about these services and opt‑out through their respective privacy policies.

5. How We Share Information

We do not sell or rent your personal data. We may share information with:

  • Service providers: third‑party vendors (such as payment processors, hosting providers, email marketing platforms and analytics providers) who process data on our behalf. They are obligated to protect your data and use it only for the services we request.
  • Business transfers: in the event of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.
  • Legal authorities: when required by law or to protect our rights, safety or the rights of others.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Usage logs and analytics data may be retained for internal analysis and security.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct or delete your personal data.
  • Withdraw consent for marketing or certain data processing.
  • Object to or restrict the processing of your data.
  • Request a copy of the information we hold about you.

If you wish to exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable laws.

Managing cookies

Most browsers accept cookies by default, but you can usually change your settings to decline cookies or notify you when a cookie is placed on your device. See your browser’s help section for instructions.

8. Security

We implement administrative, technical and physical safeguards to protect your data from unauthorized access, disclosure or destruction. Measures include SSL encryption for data in transit, secure hosting environments and restricted access to personal data. However, no online transmission or storage is 100% secure; please take appropriate precautions.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect or solicit personal information from children under 13 (or under the age specified by applicable laws). If you believe we have collected data from a child, please contact us so we can remove it promptly.

10. International Transfers

SmartvPro is based in the United States but may process data in other countries where our service providers operate. We take steps to ensure adequate protection of personal data transferred outside your jurisdiction, including using standard contractual clauses where required.

11. Links to Third‑Party Websites

Our website may contain links to external sites (such as tutorials, social media or partner services). We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date at the top of this page and, if the changes are material, notify you via our website or emailmailchimp.com. We encourage you to review this policy regularly to stay informed about how we protect your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

We value your privacy and will respond to your requests promptly.

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